Contact us

We're always eager to assist you with any problems, questions, complaints or compliments you might have. To receive the fastest assistance possible, please send us an email at help@unitedbamboo.com or fill out the form below. This allows us to route your concerns to the correct department and reply as soon as possible. Our customers are always our highest priority; we take the time to read all messages and will reply by the next business day.

Please note that due to various email settings, our message may be delivered to your spam or bulk mail folder. Should you not receive a reply from us, you may have entered your email address incorrectly or your spam filter won’t let us through.

Our customer service phone hours are from 11AM to 4PM Eastern Standard Time, Monday through Friday. We are closed on the weekends and holidays. After hours, you can reach us by email.

Email: help@unitedbamboo.com
Telephone: 212-925-3311